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Multi-District Staff Development Workshop: The Librarian’s Guide to Homelessness Following the model of other regions throughout the Commonwealth, the Altoona, Central PA, and Johnstown Districts hosted Ryan Dowd, nationally sought after speaker and author of The Librarian’s...

homelessness

The Librarian’s Guide to Homelessness In a series of two workshops, held on Thursday, May 17 and Friday, May 18, 2018, over 200 library staff attended The Librarian’s Guide to Homelessness: Reduce Problems/Conflicts AND Be Inclusive. Ryan J. Dowd, founder of the Homeless Training...

Ryan Dowd

Multi-District Workshop: Library Patrons: Practical Tools for Resolving (and Preventing) Problems Do you struggle with homeless, mentally ill, and addicted patrons? What about aggressive (and potentially) violent patrons? Do you have patrons who bring in too many bags? Smell really...

The Allentown, Bethlehem, Easton and Reading Districts’ Trustee Training is on The Roles and Duties of Library Trustees, Directors, Staff and Library Stakeholders. Join Pat Wagner of Pattern Research, Inc. for this one day workshop that will help you become an exceptional...

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The Butler Area Public Library is partnering with RMU Bayer Center to Offer Classes for librarians.   Conflict Toolbox Wednesday, Oct. 12 from 9 a.m. –4 p.m. It’s inevitable that your staff, your consumers, and your board (maybe even you!) will get irritated from time to...

  3 Ways Libraries Can Channel Understanding in Confusing Times – resources and strategies for libraries that help channel intelligent and compassionate understanding in our communities. Competency Index for the Library Field – this Index can help staff identify and obtain...

Communication is a crucial part of every relationship in our work in libraries. We communicate with colleagues, patrons, supervisors, with those we supervise, with volunteers, friends or board members, and with members of the broader community. Our communication in some of these...