Communication is essential to running a productive and effective workplace. We all have different communication styles and may unwittingly create confusion or discord.

This program explores numerous ways we can improve how we communicate and decrease frustration while boosting cooperation.

As a result of this program, attendees will:

• Identify 1 thing you can start and stop doing to improve your communication
• Name 3 things that influence how your message is interpreted
• Describe 2 communication factors that can boost your reputation and
  trustworthiness

Register for this event at the “Website” link in the details below the blue “Add to Calendar” button.

Please send any questions to Julie Moore, Professional Development Advisor.

This project is made possible in part by federal funds from the Institute of Museum and Library Services administered by the Pennsylvania Department of Education, Office of Commonwealth Libraries.

The Bureau of Library Development (BLD) in the Office of Commonwealth Libraries supports libraries and library services for Pennsylvanians through the administration of state and federally funded programs and grant opportunities including LSTA (Library Services and Technology Act), Library Access, LAMP (Library of Accessible Media for Pennsylvanians), the Public Library Subsidy, and Keystone Grants for Public Library Facilities. BLD also provides advisory services, professional development, and continuing education for library staff and volunteer leadership at public, school, academic, and special libraries.

The Compendium is BLD’s primary communication channel. If you don’t already subscribe, please do so to ensure you receive the most up-to-date information.