Chris MillerDid you miss ILEAD USA’s  live stream of Christopher W. Miller?
Miller presented Approaching Design Thinking: Thinking Outside the Box, Inside a Box.  You can watch a recording of Miller’s Presentation.

Christopher W. Miller is Founder of Innovation Focus, a customer research and new product discovery firm. He is a past President of the Product Development and Management Association, on the Board of Trustees of the Pennsylvania College of Art and Design and a 2003 Ernst & Young Entrepreneur of the Year Award winner. Chris’s primary focus is to inspire deep customer understanding and meaningful innovation. Early in his career he was a Director with Phillips Electronics, Nurse Call & Hospital Video Systems Group. He received his Ph.D. from Case Western Reserve University where he studied the Life Long Learning patterns of technical professionals.

Chris’s User Centered Design and Focused Innovation and Hunting for Hunting Grounds approaches are documented in scores of significant articles, chapters, manuals, and workbooks. Chris has been recognized for his series of Growth Forum articles for the PDMA publication Visions. He has written for Food Engineering, Concurrent Engineering, Project Management Monthly, Food Technology Intelligence and The Journal of Product and Innovation Management. He is a co-author of Creating the Customer Connection: Anthropological/Ethnographic Needs Discovery, Chapter 8 in The PDMA Tool Book to be published by Wiley in August of 2004.

Dr. Miller developed the Focused Innovation Technique™ based on highly successful personal problem-solving styles. The Focused Innovation Technique has been credited with a diverse set of service and business solutions within organizations such as American Pharmaceutical Association, Fiskar’s, Kraft, SC Johnson, AARP, Chase Banking Services, Honda, as well as DuPont, Merck, Johnson & Johnson, Kimberly Clark, Bristol-Myers, AstraZenica and many others. His approach is to coach and to show teams that they can create their own fact based successful processes.