US Citizenship and Immigration Services: Workload Transfer within Service Center Operations | Compendium

USCIS recently made two operational changes to balance out their overall workload.  Please share this information with your patrons.

Workload Realignment

USCIS recently began transferring some Form I-130, Petition for Alien Relative, cases filed by lawful permanent residents for their eligible family members from the Vermont Service Center to the California Service Center.

If your case was transferred, USCIS will send you a notice listing the transfer date and where your case will be processed. Your original receipt number will not change and this will not delay the processing of your cases except for the additional time needed to transfer the file.

Effective March 27, 2015, USCIS will transfer the adjudication of some cases to balance our overall workload. The affected cases include those filed with the following forms:

  • I-129F, Petition for Alien Fiancé(e)
  • I-140, Immigrant Petition for Alien Worker
  • I-485, Application to Register Permanent Residence or Adjust Status (employment and asylum-based only)
  • I-821D/I-765, Consideration of Deferred Action for Childhood Arrivals/ Application for Employment Authorization (initial and renewal requests)

The filing location and instructions for these forms will not change. Please continue to file the forms at the address noted on the form instructions and on the USCIS website at www.uscis.gov.

How to Track the Status of Your Case

You can check your case status at Case Status Online by entering your receipt number. You can also sign up to receive automatic case status updates by email.

You can ask them about the status of your case if you do not receive a decision within the published processing time. You may submit an inquiry using e-Request or call the National Customer Service Center (NCSC) at 1-800-375-5283. For TDD hearing-impaired assistance, please call 1-800-767-1833. When asking about your case status, tell them your original receipt number and also say that your case was transferred to a new location.

If USCIS sends you any notice (such as a request for evidence), please read the notice carefully and follow the instructions provided.

If you move while your case is pending, you must inform USCIS of your address change. You may do so online or by calling the NCSC. It is important that you notify us of any address change as soon as possible, so that you continue to receive notifications from USCIS.

To learn more, visit their site at: http://www.uscis.gov/news/alerts/workload-transfer-within-service-center-operations