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The PA Dept of Education (PDE) is revved up about Library Card Sign-up Month and wants to share that excitement with the library field across the state (and further) through the State Library’s new Twitter feed (@PAStateLibrary). PDE Press has developed a graphic for library card...

Albrecht Multi District

The North Central Library District hosted the Challenging Patron Workshop: Library Safety, Security, and Service at the Moment of Truth on August 23, 2019, at Pennsylvania College of Technology’s Thompson Development Center in Williamsport. The workshop drew 60 library directors...

Stained glass window

  by Roane C. Lytle, Librarian Williamsburg Public Library Alice was one of our favorite patrons here at the Williamsburg Public Library.  A voracious reader of everything, she was a regular feature in our library.  Alice always returned her books on time, so it was a shock...

Date: August 27     9:00am-4:00pm Location: Holiday Inn Wilkes-Barre – East Mountain 600 Wildflower Drive, Wilkes-Barre, PA 18702 Presented by: Ryan Dowd, Author of The Librarian’s Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict,...

A Positive Approach to Care™: Serving Our Patrons Facing Dementia Registration for the Capital Area multi-district workshop is now open! A Positive Approach to Care™: Serving Our Patrons Facing Dementia Wednesday, June 6, 2018 9:00am – 3:30pm Bosler...

Ryan Dowd

Multi-District Workshop: Library Patrons: Practical Tools for Resolving (and Preventing) Problems Do you struggle with homeless, mentally ill, and addicted patrons? What about aggressive (and potentially) violent patrons? Do you have patrons who bring in too many bags? Smell really...

Corrine Brumbach

This is part of a series of Session Notes from grantees who have received Professional Development grants from the Office of Commonwealth Libraries. Each grantee will share their professional development experience and include tips and other resources from the workshop or class....