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Multi-District Staff Development Workshop: Effectively Dealing with Challenging Individuals Dealing with challenging people and situations can be a fact of life, particularly while working in a public library. The Central Pennsylvania, Altoona, and Johnstown districts hosted an...

More than 70 library staff members from the Northeast, Wilkes-Barre and Scranton Library Districts earned six CE hours for their attendance at the multidistrict workshop, Library Patrons: Practical Tools for Resolving (& Preventing) Problems. Presenter Ryan Dowd kept the audience...

Date: Friday, August 17    9:30 a.m. – 3:30 p.m. Location: Carnegie Library of Pittsburgh – Main 4400 Forbes Ave Register at this link Please join us for a day of learning and sharing built for library staff at all levels and libraries of all sizes from the Library Districts...

Date: Friday, August 17   9 am – 1 pm Location: Blair County Convention Center, 1 Convention Center Drive, Altoona, PA 16602 Dealing with challenging people and situations can be a fact of life, particularly while working in a public library. This interactive session will allow...

Date: August 27     9:00am-4:00pm Location: Holiday Inn Wilkes-Barre – East Mountain 600 Wildflower Drive, Wilkes-Barre, PA 18702 Presented by: Ryan Dowd, Author of The Librarian’s Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict,...

homelessness

The Librarian’s Guide to Homelessness In a series of two workshops, held on Thursday, May 17 and Friday, May 18, 2018, over 200 library staff attended The Librarian’s Guide to Homelessness: Reduce Problems/Conflicts AND Be Inclusive. Ryan J. Dowd, founder of the Homeless Training...

On Saturday, April 21, 2018, approximately 112 library trustees, friends, and staff attended Activate Sustainable Thinking for the Future of Libraries. Workshop presenters were Rebekkah Smith Aldrich, Coordinator for Library Sustainability at the Mid-Hudson Library System (NY) and...

A Positive Approach to Care™: Serving Our Patrons Facing Dementia Registration for the Capital Area multi-district workshop is now open! A Positive Approach to Care™: Serving Our Patrons Facing Dementia Wednesday, June 6, 2018 9:00am – 3:30pm Bosler...

submitted by: Susan Gardner, District Consultant Easton Area Public Library On May 4, 2018 the Allentown, Bethlehem, Easton, and Reading Library districts held their annual  Library Trustee Workshop. The title of the workshop was The Roles & Duties of Library Trustees, Directors,...

Ryan Dowd

Multi-District Workshop: Library Patrons: Practical Tools for Resolving (and Preventing) Problems Do you struggle with homeless, mentally ill, and addicted patrons? What about aggressive (and potentially) violent patrons? Do you have patrons who bring in too many bags? Smell really...