by Julie Moore | Jan 31, 2025
Customer service skills generally consist of the knowledge, processes, expertise and the understanding that are needed to make customers as satisfied as possible. These skills are developed through several different avenues, including training, support and experience....
by Julie Moore | Jan 31, 2025
Are you wanting to make your organization’s images really pop? This session will delve into information about types of digital cameras, lenses, basics of camera operations, image composition, online image storage, and online editing tools. Learn how to stage an area...
by Julie Moore | Jan 31, 2025
This training is being presented by Homeless Library Academy and Ryan Dowd. Participants can expect to learn the following: Symptoms of dementia and how it impacts the brain Communication “Do’s” and “Don’ts” when talking to someone with dementia Tools staff can use...
by Julie Moore | Jan 31, 2025
Are your reference skills ready for a refresh? Join us for a practical and engaging webinar designed for librarians and library staff who want to sharpen their foundational reference abilities. This session will empower you with: Effective Reference Interview...
