You are invited to join Indiana University in exploring the user experience in public libraries. This FREE MOOC will cover the following topics, over four weeks: Week 1- Customer Service and the User Experience Week 2- Youth Librarianship: Best Practices to Serve our Youngest Patrons Week...

ILEAD USA begins on March 23, when 23 library workers from across Pennsylvania come together in 5 teams to solve community problems with the use of participatory technology.  This nine month program is divided into three in-person sessions of 4 days each in Harrisburg. Classes...

Read how Miami drew end-users into the discussion about the future of their community with 100 Great Ideas. ...

Wondering how to build and sustain a positive social media presence for your library? WebJunction’s course catalog has a FREE self-paced, online course on this topic, which can help you and your library!  Create a free WebJunction learner account today to access the course,...