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Two new libraries will begin staffing Chat with a Librarian! We’re pleased to announce that the Berks County Library System and Saint Francis University will soon be staffing Chat with a Librarian.  Saint Francis University, which already uses LibAnswers, is excited to be...

The Office of Commonwealth Libraries seeks contributing libraries for the Chat with a Librarian service.  Chat with a Librarian (formerly known as Ask Here PA) has been providing 24/7/365 live chat reference since 2006, and this service is a core component of the POWER Library....

New QuestionPoint Interface, Best Practices, and More! Join Karri Sites, OCLC QuestionPoint Library Services Consultant, for a webinar demonstrating the new QuestionPoint interface, covering chat best practices, and more. Libraries that contribute staff time to Chat with a Librarian...

Tracey Carey

    Tracy Carey is the new Chat Support Specialist at HSLC. Carey will provide support to the statewide Chat with a Librarian service and will be based in State College.  Previously Carey was the Executive Director of the Huntingdon County Library.   ...

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Registration continues for the first Access PA/POWER Library Users Conference, which includes training for the POWER Library E-resources and Access PA SHAREit as well as an opportunity to learn about other POWER Library services including PA Photos and Documents, Chat with a Librarian,...

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HSLC invites you to attend the first Access PA/POWER Library Users Conference, which includes training for the POWER Library E-resources and Access PA SHAREit as well as an opportunity to learn about other POWER Library services such as PA Photos and Documents, Chat with a Librarian,...

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HSLC plans to hold a two-day Spring POWER Library User’s Conference in April, 2016 that will include training for POWER Library E-resources and Access PA SHAREit as well as an opportunity to learn about other POWER Library services such as PA Photos and Documents, Chat with...