You are invited to join Indiana University in exploring the user experience in public libraries. This FREE MOOC will cover the following topics, over four weeks:
Week 1- Customer Service and the User Experience
Week 2- Youth Librarianship: Best Practices to Serve our Youngest Patrons
Week 3- Technology: Improving Library Services by Managing Technology
Week 4– Community Engagement
The course starts on April 6, 2015 so please register now; for details see: http://disted.informatics.iupui.edu/mooc_sp15/index.html
For questions please email: Andrea J. Copeland, Ph.D xpl@iupui.edu
Facebook: https://www.facebook.com/PLuserX
Twitter: @PLuserX #XPLmooc
Andrea J. Copeland, Ph.D.
Assistant Professor
Department of Library & Information Science
School of Informatics and Computing
Indiana University
535 W Michigan Street, IT565
Indianapolis, IN 46202